Casino / Live
These terms set out how your 365bed account works — what we ask of you, what you can expect from us, and how access to sports betting, live casino and wallet transactions is governed. Availability of any service depends on your local law and eligible regions in Bangladesh.
By opening a 365bed account or continuing to use it, you confirm that you have read and accepted these terms in full. They apply to every part of the platform — the sportsbook where you follow cricket and football markets, the live casino lobby, and any wallet transaction you make through Nagad or Upay. We may update these terms when regulatory requirements or platform changes require it. When we do, we will post the revised version on this page and note the change date at the top. Continued use of your account after a change is posted counts as acceptance of the updated terms. If you do not agree with a revision, you should stop using the account and contact our support team to discuss closure. These terms do not override or replace any obligations you hold under the laws of Bangladesh or the jurisdiction from which you access the platform. Access to and use of 365bed depends on whether it is permitted under your local law and the eligible regions we currently serve. If you are unsure whether access is permitted where you are, please check your local legal position before proceeding. We cannot give legal advice on individual eligibility.
These terms apply specifically to your 365bed account and the services you access through it. Not everything connected to your experience falls under this single policy — third-party payment processors, for instance, operate under their own separate terms. Knowing what is and is not covered here helps you direct questions to the right place and understand which obligations sit with us versus with a third party.
Opening, using and managing your 365bed account — including login, balance review and account settings — falls fully within these terms. Actions you take while signed in are governed here.
Deposits and withdrawals processed through Nagad or Upay are covered by these terms on our side. The payment provider's own terms also apply independently for their part of the transaction.
Game content supplied by studios in our lobby, odds data displayed in the sportsbook and any promotional notices published on 365bed are governed by these terms and, where relevant, our separate content policy.
External links, payment rails operated by Nagad or Upay, and studio software are not under our direct terms. We are not responsible for the policies or practices of third parties you interact with through our platform.
These terms are not one-directional. They give you clear, practical actions you can take regarding your account data, transaction records and any concern you want to raise with us. Your transaction history — including Nagad and Upay deposits, withdrawals and any balance adjustments — is visible in the account history section once you are signed in. If you notice a detail that looks incorrect, you can raise a correction request through our support contact route. We aim to investigate account-level discrepancies and respond with the relevant record. You also have the right to ask us what information we hold, to request that outdated details be corrected and, in circumstances permitted under these terms and applicable law, to request account closure. Every request goes through our published support route — we do not process account changes over unverified channels. Open the support section and follow the steps shown there to submit your query in writing so we have a clear record of your request.
Sign in and open the account history tab to see your full transaction record, including all Nagad and Upay movements. The record is filterable by date and transaction type.
If your registered contact details or information need updating, submit a correction request through our support route. We will confirm the change once identity verification is complete.
Any question about how these terms apply to your specific account situation can be directed to our support team. Please describe the relevant account action or transaction in your message.
If you wish to discuss account closure or have a dispute about a transaction, contact us through the published support route. We will log the request and follow the process set out in these terms.
Questions about these terms — whether about a specific account clause, a Nagad or Upay transaction, or an access concern — can be sent through the contact routes we publish on the site. We do not discuss account-level matters over unofficial channels. Use the routes below to make sure your query reaches the right team and is logged properly.
Open the chat widget on any page while signed in to ask a terms-related question. Use this route for quick account or transaction queries you need answered before taking further action.
Send a written query to the support email address published on the contact page. Email is the right route for formal correction requests, dispute notices or any matter where you need a written record of the response.
The help section inside your account contains published answers to common terms questions. Check there first — if your question is not answered, escalate through live chat or email.
Transparency about how we handle your account data, transaction records and policy changes is part of how 365bed operates. We do not sell personal account data to third parties. Transaction records linked to Nagad or Upay wallet activity are retained for the period required by our operating policy and any applicable legal obligation. If you want to know what data we hold on your account, or you want to request a correction, use the support route described on this page. Changes to these terms are communicated by updating the version on this page — we do not notify through unofficial channels. Account security steps, including login verification, are described in the account settings section of your signed-in dashboard.
Account and transaction data — including wallet activity through Nagad and Upay — is stored according to our data retention policy. We do not share it with unrelated third parties. Requests about your stored data go through the published support route.
We use session cookies to keep you signed in across devices and to remember your lobby position. You can review cookie settings in your browser. Disabling all cookies may affect how the account page and wallet functions load.
Login verification and account access controls are described in the account settings section once you are signed in. If you believe your account has been accessed without your knowledge, contact support immediately through the live chat or email route.
When we update these terms, the revised version is published on this page with a change date. We do not issue term changes through unverified messages. If you receive a message claiming to change your terms, verify it by checking this page directly.
If something in these terms is unclear, the questions below cover what our account holders ask most often. Check here before contacting support — and if your question is still not answered, reach us through the live chat or email route described in the support section above.
Yes. Any deposit or withdrawal you process through Nagad or Upay on your 365bed account is covered by these terms on our side. The payment provider also applies their own separate terms to their part of the transaction, which you agree to when using their service.
We update these terms when needed and post the revised version on this page with a change date. Continued use of your account after a change is published counts as acceptance. We do not communicate official term changes through unofficial messages or unverified channels — always check this page directly.
Sign in to your account and open the history section. All wallet movements — including Nagad and Upay activity — are listed there, filterable by date. If a record appears incorrect, raise it with support through the published contact route so we can investigate with the full transaction log.
If you do not accept a revised version of these terms, stop using the account and contact our support team to discuss your options, including account closure. We cannot advise on legal rights, but we can walk you through the account process and log your request properly.
Access to and use of 365bed depends on local law and the eligible regions we serve. We cannot confirm individual legal eligibility. Before proceeding, check whether accessing an online sports and casino platform is permitted under the law that applies to your location.
Use the live chat widget on any page while signed in, or send a written message to the support email published on our contact page. Describe the relevant account action or clause clearly so the team can locate the right record and respond with a documented answer.